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Refund policy

Even though TCS is known for its speedy service, Bruijn does not take accountability for any delays in orders and advices its customers to plan in advance by factoring in a buffer period. This is especially true during high traffic seasons like EID, Diwali, Ramadan, Christmas, etc.
 
For deliveries needed immediately within Dubai, Bruijn expects its customers to check the appropriate box 'Immediate Delivery within Dubai' while checking out. For such deliveries, Bruijn will use Careem and all costs of the same are to be borne by the customer who will be informed of the same through message, WhatsApp or call.
 
Bruijn may add a gel pack in its parcel to keep its products cool which will need to be separated by the customer upon delivery before placing the products in a cool and dry place away from direct sunlight.